Companions FAQ

There are no minimum hours required to work. Work as much or as little as you want.

No, you do not have to provide client transportation to be a companion. However, roughly twenty to thirty-five percent of Villi’s client service requests include basic transportation for short errands. If you are unable to provide client transportation service, you would not be eligible to be matched with client transport requests.

It is important to note that Villi does provide transportation reimbursement at a rate of $1 per mile.

Yes, Villi does provide transportation reimbursement at a rate of $1 per mile when using your own vehicle to transport a client or for an errand

There is also an added benefit based on transportation requests. Approximately 20 to 35 percent of client service requests include transportation services for short errands.

If you are able to provide transportation service, you would be eligible to match with both transport and non-transport service requests.

You can view upcoming shifts, easily manage or cancel a shift, and job history easily through the Villi companion app.

Villi companions are paid weekly via direct deposit. Through the Villi companion app, you’ll have easy access to all of your Villi job information.

If you’re a companion and have a compliance concern, please reach out to email our team at [email protected].

To efficiently function as a Villi companion the specifications of your mobile device must meet these minimum requirements.

Android –
1)  Screen size: Recommended 5.0 inches and above
2) OS: Recommended OS v11 and above

iPhone –
1) Screen Size: Recommended – 4.7 inches and above
2) iOS: Recommended – v14 and above

Villi continues to closely monitor COVID-19 as it is having a greater impact on our communities. The health and safety of our companions, clients, and staff continues to be our top priority.